Iberostar Waves

Iberostar Waves Quetzal

Playa del Carmen (Playacar), Mexico

Formerly Iberostar Quetzal

Families welcomeOpening soon

Status: Formerly Iberostar Quetzal; closed for renovation from May 15 to November 30, 2026.

Ask Adriana about this resort

The short version

Looking past November 2026 for a family beach trip? Keep Iberostar Waves Quetzal in mind. The beachfront resort in Playa del Carmen is closed for renovation through November 30, 2026, and Iberostar says the work brings fully refurbished rooms plus new swim-up rooms. It sits about 2.5 km from the town center and 3.5 km from Xcaret, with four pools, five specialty restaurants, three buffets and a patch of tropical rainforest the hotel protects.

Best for Families with young kids Multi-generation groups Big-resort variety

Good to know

  • A beachfront five-star in Playa del Carmen, about 2.5 km from the town center and 3.5 km from Xcaret.
  • Four pools, with dining spread across 5 specialty restaurants and 3 buffets.
  • Iberostar says the renovation brings fully refurbished rooms and new room types, including swim-up rooms that open straight onto a pool.
  • The hotel protects a patch of tropical rainforest, cared for by its own biologists, and holds EarthCheck certification.

Before you book

The hotel is closed for renovation from May 15 to November 30, 2026, both dates included. Iberostar suggests Iberostar Selection Paraíso Lindo in the meantime.

Quick answers

Questions about Iberostar Waves Quetzal

When does Iberostar Waves Quetzal reopen?

Iberostar lists the hotel as closed for renovation from May 15 to November 30, 2026, both dates included, and suggests Iberostar Selection Paraíso Lindo during the closure. Ask me and I'll check current dates before you plan around it.

How far is Iberostar Waves Quetzal from Playa del Carmen and Xcaret?

About 2.5 km from the town center of Playa del Carmen and about 3.5 km from Xcaret. The hotel itself is on the beach.

Facts checked September 2026 against the resort's official website. Details change, so ask me and I'll confirm anything that matters to your trip.

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